Privacy Policy for Accomate
1. Introduction
Welcome to Accomate. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
2. Collection of Personal Information
2.1 Types of Information Collected: We may collect the following types of personal information:
- Name
- Contact details (email address, phone number, postal address)
- Date of birth
- Payment information
- Information about your disability and housing needs
- Any other information you provide to us directly or indirectly through your use of our platform.
2.2 Methods of Collection: We collect personal information through:
- Registration forms
- Service provider listings
- Communication with our support team
- Cookies and other tracking technologies
3. Use of Personal Information
3.1 Purpose of Collection: We collect personal information to:
- Provide and improve our services
- Facilitate connections between service providers and users
- Process payments and manage transactions
- Communicate with you about your account and our services
- Comply with legal obligations
3.2 Direct Marketing: We may use your personal information to send you promotional materials and updates about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email or contacting us directly.
4. Disclosure of Personal Information
4.1 Third-Party Service Providers: We may disclose your personal information to third-party service providers who assist us in operating our platform, conducting our business, or providing services to you. These third parties are required to protect your personal information and use it only for the purposes for which it was disclosed. Since it is an open platform, anyone without verified credentials might see your posted information. We do not take any liability for your information shared here on this website to be used by a third party for other purposes.
4.2 Legal Obligations: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
5. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and procedural safeguards.
6. Access to and Correction of Personal Information
You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us at info@accomate.com.au. We will respond to your request within a reasonable timeframe.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the update.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: info@accomate.com.au
- Phone: 08 6102 1212
- Address: 11 Kitson Place Maddington WA 6109
This privacy policy ensures that Accomate complies with Australian privacy laws and provides clear information to users about how their personal information is handled.